Refund Policy

1. 7-Day Money-Back Guarantee

If you're not satisfied with your subscription, contact us within 7 days of activation for a full refund. We only ask that you tell us what didn't work so we can improve.

2. How to Request a Refund

Message us on WhatsApp or email contact@iptvbrampton4k.ca with your order details within 7 days of activation. Refunds are processed via Interac e-Transfer back to the account the payment was sent from, typically within 2-3 business days.

3. What's Not Covered

• Refund requests made after the 7-day window
• Issues caused by your own internet connection or device limitations that we've offered troubleshooting for and that remain unresolved on your end
• Subscriptions terminated for violating our Terms of Service (unauthorized reselling, sharing beyond plan limits, etc.)
• Free trials — since no payment is collected, there's nothing to refund

4. Renewal & Non-Renewal

Subscriptions do not auto-renew. If you don't purchase a new term, your access simply ends at expiry — no charges, no cancellation required.

5. Reseller Credits

Credits purchased through our reseller program are non-refundable once issued, as they're immediately usable to activate client subscriptions. Contact us if you believe there's been an error with your credit purchase.

6. Contact

Questions about a refund? Reach us at contact@iptvbrampton4k.ca or via WhatsApp — we typically respond within minutes.